DAMN Refund Policy

DAMN Refund Policy

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DAMN Returns :

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

Several types of goods are exempt from being returned. Perishable goods such as food, cannot be returned. We also do not accept products that are intimate or sanitary goods. Additional non-returnable items : Gift Cards

To complete your return, we require a receipt or proof of purchase. Do not send your purchase back to the manufacturer.

Due to the nature of cosmetics, all sales are final.

There are certain situations where RETURNS are granted (if applicable) :

Any item not in its original condition / damaged

Any issues with the product being damaged upon arrival are to be addressed and handled no more than 7 days after your package has been received. All damaged product must be returned in the original box and packaging that it arrived in, via our return label - which we will issue.

DAMN Refunds (if applicable) :

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable) :

If you haven’t received a refund yet, first check your bank account again. It may take some time before your refund is officially posted. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at :

getsome@thedamnfamily.com

DAMN sale items (if applicable) :

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

DAMN Exchanges (if applicable) :

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at :

getsome@thedamnfamily.com

DAMN shipping address :

The Damn Family

4375 N. 75th St. Suite B

Scottsdale, Arizona 85251

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. Please note, we don’t guarantee that we will receive your returned item.

 

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